Privacy Policy
Privacy Policy
aidance.online respects your privacy and is committed to protecting your personal information. This policy explains how ORICSUN ICTS TECHNOLOGIES PRIVATE LIMITED collects, uses, and protects user data in compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
1. Information We Collect
Personal Information
- Full name
- Email address
- Account login details
Usage Information
- Platform activity and video generation history
- Video prompts and requests
- Device, browser, and operating system
- IP address
Payment Information
Payments are processed by secure third parties. We do not store full card details.
2. How We Use Your Information
We use data only for the following specified purposes:
- Provide and maintain services
- Process payments
- Improve platform performance
- Offer customer support
- Prevent fraud and abuse
- Send service updates
3. Data Security
We use reasonable security measures to protect against unauthorized access, loss, misuse, or disclosure. No online system can guarantee absolute security.
4. Third-Party Services
We may use third parties for:
- Payment processing
- Analytics
- Hosting
These providers process data under their own privacy policies.
5. Cookies
We use cookies to improve experience, remember sessions, and analyze usage. You may disable cookies in your browser.
6. Data Retention
We retain personal data only as long as necessary for service operation, legal compliance, or dispute resolution.
7. User Rights
You may request:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your account and data
8. Grievance Officer
In accordance with applicable laws, users may contact our Grievance Officer for concerns related to data processing:
- Email: [email protected]
- Response Time: Within 7 business days
9. Changes to Policy
We may update this policy periodically. Continued use constitutes acceptance of changes.
Contact Us
For questions, support, complaints, or feedback, please contact:
Our team will respond to all inquiries promptly within 1–3 business days.



